Refund policy

Cancellation & Refund

• Orders may be canceled after payment as long as the order status is still “Preparing for Shipment.”

• Once an order has been shipped, it cannot be canceled. In this case, you will need to request a return after receiving the item.

• Returns due to a change of mind are accepted within 7 days of receiving the item. Customers are responsible for all return shipping costs.

• If you receive a defective or incorrect item, please contact our Customer Service team within 7 days of delivery. We will provide an exchange or refund at no additional cost.

• Refunds will be issued to the original payment method within 3 business days after the returned item has been received and inspected.