Shipping policy
INTERNATIONAL SHIPPING
We ship worldwide from Seoul, South Korea.
SHIPPING RATES & DELIVERY TIMES
International shipping rates and estimated delivery times vary depending on the destination.
| Destination | Standard Shipping | Estimated Delivery |
|---|---|---|
| United States | $14.90 | 3–10 business days |
| Singapore | $9.90 | 3–7 business days |
| Germany & EU | €14.90 | 4–10 business days |
| Other Countries | Calculated at checkout | 5–14 business days |
The exact shipping fee will be displayed at checkout before payment.
FREE SHIPPING
Free international shipping may be available when your order meets the minimum purchase requirement shown at checkout.
Free shipping thresholds may vary by country or region.
ORDER PROCESSING
Orders are typically prepared and dispatched within 1–3 business days after payment is confirmed.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please note that weekends and public holidays are not included in processing or delivery times.
CUSTOMS & IMPORT DUTIES
International orders may be subject to customs duties, import taxes, VAT, or other fees depending on the destination country.
Unless otherwise stated at checkout, these charges are not included in the product price or shipping fee and are the responsibility of the customer.
Customs regulations and fees vary by country, so we recommend checking your local customs regulations before placing an order.
DELIVERY DELAYS
Estimated delivery times are provided as a general guideline and cannot be guaranteed.
Delivery may take longer due to customs clearance, local postal conditions, weather, holidays, or other circumstances beyond our control.
ADDRESS INFORMATION
Please make sure your shipping address, postal code, phone number, and other delivery information are correct before completing your order.
We are not responsible for delivery delays or additional shipping costs caused by incorrect or incomplete address information provided by the customer.
LOST OR RETURNED PACKAGES
If your package is returned to us due to an incorrect address, failed delivery attempts, refusal to pay applicable customs charges, or failure to collect the package, additional shipping fees may apply if you request reshipment.
If you believe your package has been lost or significantly delayed, please contact our Customer Service team with your order number so we can assist you.